Terms & conditions of use

1. Registration. To use the Platform you must (i) register with your name, email, and contact details; (ii) create an account through our identity provider (e.g. Clerk, Inc. or another we enable). You are solely responsible for safeguarding your credentials, subject to our Privacy & personal data policy and the identity provider's terms.

2. Personal use. Accounts are personal, non-transferable, and may not be operated by third parties on your behalf. Notify Semsei immediately of any unauthorized use.

3. Accurate information. You must keep your account information true and complete. We may suspend or close accounts for false or misleading data.

4. Grounds for suspension. We may refuse, suspend, or disable accounts if you lack legal capacity, provide false data, violate these Terms or law, misuse the Platform, or exceed plan limits (including abusive automated content generation).

1. Plans. Features, limits, and pricing are published on the Platform and may change with notice.

2. Billing. Subscriptions are billed monthly in advance. You authorize recurring charges to your payment method.

3. Payment processors. Payments may be processed by third parties (e.g. Mercado Pago, ePayco, or others we enable); their terms also apply.

4. Cancellation. You may cancel from billing settings; cancellation takes effect at the end of the current period. No partial refunds unless required by law.

5. Failed payment. We may suspend access until payment is resolved.

6. Termination for breach. We may terminate or suspend access immediately or with notice required by law for serious breach, unlawful use, or risk to security.

1. We use third-party models (e.g. Google Gemini, Anthropic Claude) to generate text content.

2. Output depends on your prompts and settings. You must review, edit, and approve content before publication.

3. We do not warrant accuracy, originality, or non-infringement. AI output may require human review.

4. Ownership. Generated content belongs to you once produced for you. We may use aggregated, anonymized usage data to improve the service.

5.Processing is also subject to the AI providers' policies.

1. Integrations use secure protocols (OAuth 2.0, TLS).

2. By installing the Plugin you authorize access to store data needed for the service (URLs, product metadata, categories, blog structure, etc.).

3. We are not liable for interruptions caused by third-party API or policy changes.

Analytics and recommendations are indicative only and not professional marketing advice. SEO results depend on many external factors.

Materials on the Platform are not financial, legal, or commercial advice. Consult qualified professionals for your situation.

We use cookies and similar technologies as described in our Cookie Policy and Privacy & personal data policy.

1. Current fees are shown on the Platform and semsei.io and may change with notice.

2. Published fees are the base price; applicable taxes (e.g. VAT) are additional unless stated otherwise.

3. Trials, discounts, or beta pricing may apply under specific conditions we communicate.

4. You are responsible for sufficient funds or credit. We are not liable for declines by processors or issuers.

We may modify these Terms for legal, product, or business reasons. Updates take effect when published. We will use reasonable efforts to notify you of material changes by email, in-product notice, or similar means.

Continued use after updates constitutes acceptance of the revised Terms.

1. We aim for high availability but maintenance, failures, force majeure, or other events may cause interruptions.

2.The service is provided "as is" and "as available". We do not guarantee uninterrupted, error-free operation or specific SEO outcomes.

3. Usage limits depend on your plan and may change with notice.

4. We rely on third parties (AI, payments, hosting, Shopify, etc.) and are not liable for their outages or changes.

A. Platform rights. Norvik Tech SAS owns intellectual property in the Platform (code, design, marks, logos, proprietary algorithms, etc.) under Colombian copyright and industrial property law.

B. License. Your subscription grants a limited, non-exclusive, non-transferable, revocable license to use the Platform per these Terms. No ownership is transferred.

C. Your content. You retain rights to data you provide. AI output requested by you is yours once generated.

D. Prohibited conduct. You may not copy, reverse engineer, scrape beyond permitted APIs, attack security, remove our notices, generate unlawful content, or resell access without consent.

A. You use the Platform at your own risk. Our obligations are of means, not result — we do not guarantee specific rankings, traffic, or sales.

B. We are not liable for business outcomes or decisions based on Generated Content or analytics.

C. We are not liable for malware affecting your devices from browsing.

D. Third-party sites linked from the Platform are accessed at your risk.

E. To the maximum extent permitted by law, our aggregate liability shall not exceed fees you paid in the three (3) months before the claim.

F. We commit to commercially reasonable efforts and industry practices for quality and security.

A. To Semsei: admin@norvik.tech.

B. To you: We may send notices to your registered email. Keep contact details current; we are not responsible for undelivered mail due to spam filters or outdated addresses.

By using the Platform you enter into an electronic agreement with Norvik Tech SAS including these Terms, our privacy policy, and other binding documents we publish.

You represent that you have legal capacity, have read these Terms, and meet any other requirements we specify.

You acknowledge that:

• You are of legal age and capable of accepting these Terms.
• These Terms supersede prior conflicting agreements regarding the Platform.
• You understand our privacy policy.
• Passwords are personal; account transfer to third parties is prohibited.

For customers, consent is also shown by subscribing or using features that require an active plan.

Use of the Platform implies knowledge of our Cookie Policy where applicable.

You agree to indemnify and hold harmless Norvik Tech SAS, its affiliates (if any), and their directors, officers, employees, and advisors from claims, losses, damages, costs, and reasonable attorneys' fees arising from: (i) your use of the Platform or use by anyone with your credentials; (ii) Generated Content or materials you upload or publish; (iii) breach of these Terms or law; or (iv) infringement of third-party rights attributable to you. We will notify you of relevant claims when reasonably practicable.